php - Paypal Express Checkout API stopped providing purchaser's name -

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we using paypal express checkout api our online store. it's been working past 2 years. week ago, had orders coming through missing shipping name, billing name, or both. payment successful , other information complete, it's missing person's name. not every payment has problem... affects about 1 in 5 payments. our fulfillment company requires name part of shipping address, need supplied paypal.

i've tried searching solution no luck. has else experienced problem? idea might be? missing parameter state name required field?

these parameters being passed api:

'method' => 'getexpresscheckoutdetails', 'version' => '98.0', 'user' => $paypaluser, 'pwd' => $paypalpassword, 'signature' => $paypalsignature, 'token' => $paypaltoken

thank you!


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